Shipping & Returns
Shipping
We want to see you in your new purchase as soon as possible!
Canada-Wide Shipping
We offer $15 standard shipping on all Canadian purchases and free shipping on all orders over $175.
In-Store Pick Up
Live nearby? Select free in-store pick up when you check out and we'll have your order ready to pick up, usually within one day.
Credits & Exchanges
We hope you love every piece you purchase, but we understand that sometimes items doesn't work out. We are happy to offer you an exchange or store credit on regular priced items if you are not completely satisfied.
Exchange & Store Credit
All regular priced items are eligible for an exchange or in-store credit, so long as the following criteria is met:
- If an item is purchased in-store, you have 10 days from the date of purchase to bring the item back.
- If an item is purchased online, we must receive the item within 14 days of date it was delivered to you.
- All tags must be attached to the clothing in the way it was originally fastened (not cut, pinned, etc.)
- Items must be unwashed and unworn.
- Absolutely no damages.
If you purchased items online, you can mail them back to us at your expense, or return them to our in-store location. Original shipping costs are non-refundable, unless the item you received was damaged.
If an item is received outside of the specified time period, no exchange or credit will be offered.
Damaged Items
We thoroughly check every item before it leaves the store; however, if you receive an item that is damaged, contact the store via email within 2 days of the item being delivered to be eligible for a refund.
Where possible, we will happily replace the item, but please note that we do not manufacture our products, and do not offer any warranty on products. Damages noted outside of the time period will not be eligible for return or exchange.
Sale Items
All sale items are final sale, no exceptions.